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Our hearts go out to those impacted by the Coronavirus (COVID-19), either directly or indirectly. Our thoughts are with you. To learn about our promise to continue service and support, please see our Moratorium Announcement concerning cancellations . Contact Us Site Map Home Products Our Insurance Products Auto Insurance Other Insurance Choices Customer Care Customer Care Services Payment & Billing FAQs Roadside Assistance Payments Make a Payment Payment & Billing FAQs About EPay EPay Help EPay Terms & Conditions EPay Contacts Claims Claims Services Report a Claim Claims FAQs Producers For Our Producers iAgent Login Our Insurance Lines About Us About Explorer Financial Strength News Archive Home Auto Insurance Customer Care Claims About Us Contact Us Producers Privacy Policy Terms and Conditions Site Map We Go the Extra Mile Explorer – Your Auto Insurance Provider We believe that insurance is a people business— at Explorer, you’re not a number . We are real people and we take care of our customers the way we ourselves would want to be taken care of. It’s a promise to protect you today and as your needs grow. It’s a pledge to listen, to learn, to work with you and your agency, to take better care of you, and to improve the experience of insurance together. Learn more about our Auto Insurance . Sold only through Independent Agents & Brokers We know that you value the advice of your local agency. Today, their guidance is more important than ever in obtaining the right auto insurance coverage at the best possible price. Explorer News March 19, 2020 - Explorer Insurance Company Announces Safeguards for California Policyholders Due to the Impact of Coronavirus (COVID-19) Carrier suspends reporting requirements and cancellations due to non-payment. September 11, 2014 - Explorer’s Parent Company, ICW Group Wins Novarica Research Council Impact Award for its Agent Portal Insurer gains industry recognition for business and technology expansion success using the FirstBest Underwriting Management System June 27, 2012 - Explorer’s Parent Company, ICW Group, Wins “2012 CX Innovation Award” for Customer Experience Insurance carrier one of only six companies selected at annual CXPA event. View More Pay Your Bill Online Fast and Secure! Pay with EPay! More about payments Payment FAQs Producers Learn how we value our partnership with our agents and brokers. Producers Home Auto Insurance Customer Care Claims About Us Contact Us Producers Privacy Policy Terms and Conditions Site Map © Explorer Insurance Company, 25152 Springfield Court Suite 300, Santa Clarita, CA 91355, 800.788.8984 | View Map Explorer is a member of ICW Group, 15025 Innovation Drive, San Diego, CA 92128, 800.877.1111 | View Map © Explorer Insurance Company, 25152 Springfield Court Suite 300, Santa Clarita, CA 91355, 800.788.8984 Explorer is a member of ICW Group, 15025 Innovation Drive, San Diego, CA 92128, 800.877.1111 Please visit www.explorer-insurance.com for more information. Home Products Customer Care Payments Claims Producers About Us Search Contact Us...